Who we are

Your local Professional Pet Waste Removal Service located in Austin, TX

Our website address is: https://betterscoops.com/

Better Scoops (“us,” “we,” or “our”) operates the www.betterscoops.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, including SMS messaging services, and the choices you have regarding your data.

By using our Service, including opting into SMS messaging, you agree to the collection and use of information in accordance with this policy.

Types of Data Collected

Personal Data

We collect the following types of personally identifiable information:

  • Email address
  • First and last name
  • Phone number
  • Address, State, ZIP/Postal code, and City
  • Cookies and Usage Data

Usage Data

We may collect data on how our Service is accessed and used, including:

  • Your computer’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited, time spent, and engagement with our Service
  • Device identifiers and diagnostic data

Tracking & Cookies Data

We use cookies and tracking technologies such as beacons, tags, and scripts to analyze website usage and improve the Service.

  • Session Cookies – Used to operate our Service.
  • Preference Cookies – Used to remember user settings.
  • Security Cookies – Used to protect user data.

Messaging (SMS/MMS) Terms & Conditions

By opting into our SMS messaging service, you agree to receive recurring promotional and transactional messages from Better Scoops regarding (customer care messages, promotional messages, appointment reminders, or service messages, etc)..

End users can opt-out by replying STOP to unsubscribe at any time or request more information by replying HELP. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (737-307-1444). All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Information

Email: service@betterscoops.com

Phone: 737-307-1444

Effective Date: 1/1/2025